locked card or restricted transactions
SecureLock App or (855) 961-1602
*SecureLock will attempt to call, email, or text the cardholder and attempt to verify questionable transactions at the point of sale.
Lost or Stolen
To report a lost or stolen card call 1 (888) 263-3370
Mon-Fri 8:00 - 4:30 we are happy to help with your debit card questions at the bank.
Customer Service (903) 572-1776
Contact the bank from 8:00 - 4:30. Ask for Customer service they will help you dispute transactions and get a new card.
Get a New Card
New cards can be printed at the bank and picked up same day for $10 each. New cards not printed at the bank are mailed at no cost and take 1-2 weeks to arrive.